Education and Academic Services
We are looking for people from a wide variety of backgrounds to join us at a time of change and opportunity at the University. We would love you to join us on this journey! We have roles available in both Exeter and Cornwall.
Do you enjoy direct contact with people? Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience? Do you enjoy providing administrative support? Are you fantastic at organising, communicating and making things run smoothly? Do you want to work for an excellent employer with some fantastic career and training opportunities?
If so, our Administration and Assistant roles in Education and Academic Services could be for you.
Want to get a better idea of what it is like to work at the University? Click here to find out from current staff.
These roles will be based in Education and Academic Services, working in teams supporting our students and our academic colleagues. We have fixed term and permanent and part-time and full-time opportunities.
These roles offer the opportunity for hybrid working – some time on campus and some from home.
The roles
Education Support Assistant and Education Support Administrator
Our Education Support roles help to provide all key administration and education support activities for our students. You will work as part of the Education Support team which focuses on supporting teaching and learning administration – for example helping our students with queries around their programmes of study, supporting coursework and assessment and helping our students who need access to welfare/wellbeing services. This team works collaboratively across multiple hub locations and across three campuses.
All staff within Education Services are expected to work on-campus as well as from home, on a rota basis. You will be asked initially to work from campus for up to 4 days per week, whilst training is completed.
Faculty Operations Administrator
Our Faculty Operations roles work as teams to give brilliant administrative support to academic colleagues. Some roles focus on personal assistant-type support to senior leaders and some roles co-ordinate administration in departments. All roles have the opportunity to directly impact on the smooth running of the university and for you to showcase your fantastic organisational and business support skills.
You
For all roles, you will
We would love to hear from you if you have any of the following:
We can offer you the opportunity to develop your career in administration and customer services.
Please ensure you read the Job Description and Person Specification for full details of these roles.
In the application form, you will have the opportunity to state your preferred role, or more than one role should you wish. If successful at interview, conversations will take place with candidates regarding role preferences. All interviews will take place remotely and we are aiming for interviews to take place on 22/23/24th August. We expect to have further interview dates in due course. Reasonable adjustments are available for interviews and workplaces.
Further information
To hear more about the Education Assistant/Administrator roles please contact Jenny Crotty, Education Support Operations Manager on J.D.Crotty@exeter.ac.uk. For the Faculty Operations Administrator, please contact Emily Morris, Executive Officer on E.Morris3@exeter.ac.uk
Why our staff love working here
The University
We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022).
Our Equality, Diversity and Inclusion Commitment
With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
